At Heritage Moving & Storage, Inc., we want to help you have a wonderful moving experience. A great move requires effort on the part of the moving company and the customer.

Organization and preparation are the most important elements of a successful move. If you’re packing yourself, packing is the most important part of your preparation. You greatly increase your chances of a successful move if you’re packed prior to your move, not during your move.

If a moving crew walks into your house and you’re packed and ready to go, the crew members feel great. They know that their part of the move will go smoothly.

If the moving crew walks into your house and you’re not packed and ready to go, the crew members know that it will be a much longer, more difficult day. If the moving company is working on a schedule, and you’re not ready to go, you can hurt the moving company by being unprepared.

Organization is another important part of a successful move. Try to have items that you are donating picked up and taken away before the moving crew arrives. If there are items that you do not want the moving crew to load on the truck—items that you are keeping with you in your personal vehicle or items in a divorce situation—make sure that those items are organized and clearly marked.

We want to keep everyone in a good frame of mind—upbeat and positive. That’s why it’s imperative that customer is organized, packed, and prepared. We want to do everything we can to help set up our customers in Roanoke, Smith Mountain Lake, Vinton, Salem, Botetourt County, and Blacksburg for a successful moving experience.