We received this recently from a customer:

I wanted to write and express my thanks for your professionalism and kindness during my move.

This is the second time I have used Heritage Moving & Storage, Inc. I moved to Roanoke from Alexandria, Virginia, last summer and called again for my move just a few days ago to move into my house. Heritage Moving & Storage, Inc., has been a joy to work with both times. The movers were very friendly, efficient, and took care not to damage my furniture and other items.

A couple of days before the move, I fell down a couple of stairs at my apartment. After a visit to the emergency room, I learned that I had severely sprained both of my ankles. I was on crutches with two bad feet, so you can imagine it was very cumbersome to walk. The movers, Jim, Augusto, Tony, and Josh, were very helpful, leaving a chair for me to sit in while they loaded the truck and making sure I had a place to sit as soon as we got to the house. I was moving across town from my one-bedroom apartment to my house, and they were finished in just over two hours. They set up my bed, my couch, and even connected my washer and dryer for me.

Your company is wonderful, and I can tell you really care about your customers. I couldn’t be happier and would recommend Heritage Moving & Storage, Inc., to anyone.


Steve Elliott